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Return and Refund Policy | NetiYoga Neti Pot

Last updated: September 16, 2024

Return and Refund Policy

I want you to be completely happy with your NetiYoga pot. If for any reason you are not satisfied, here is how returns and refunds work:

Return Conditions

  • You can return your NetiYoga pot within 14 days of receiving it.

  • The pot must be unused, unopened, and in its original packaging.

  • To start a return, simply contact me by email.

Shipping Costs

  • You are responsible for covering the return shipping costs.

  • I recommend using a tracked shipping method to make sure your return arrives safely.

Refund Process

  • Once I receive and inspect the returned pot, I will process your refund within 14 days.

  • The refund will be issued to your original payment method.

  • Please note that I refund only the amount you actually paid for the product. Shipping fees are non-refundable.

Damaged or Faulty Items

  • If your NetiYoga pot arrives damaged, please send me a photo within 48 hours of delivery.

  • I will offer you a replacement or a full refund, whichever you prefer.

Important Notes

  • If the pot shows signs of use or is not returned in its original condition, I may not be able to offer a full refund.

  • Lifetime guarantee claims have separate conditions (see the Lifetime Guarantee Policy).

Need Help?

If you have any questions or run into any issues, don’t hesitate to contact me at moc.agoyitenobfsctd-253084@ofni. I’m here to assist you!

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