Interpretation and Definitions

Interpretation

Words with capitalized initials have meanings defined under the following conditions. The following definitions apply regardless of whether they appear in singular or plural.

Definitions

• Account – A unique account created for you to access our Service or parts of our Service.
• Affiliate – An entity that controls, is controlled by, or is under common control with a party.
• Company – Refers to Studio Bernhard keramika, Borut Cafuta s.p., Podbreznik 15, 8000 Novo mesto. (“Company”, “We”, “Us”, or “Our”).
• Cookies – Small files placed on your device that track your browsing history.
• Country – Refers to Slovenia.
• Device – Any device that can access the Service, such as a computer, a mobile device, or a digital tablet.
• Personal Data – Any information that relates to an identified or identifiable individual.
• Service – Refers to the Website.
• Service Provider – Any person who processes the data on behalf of the Company.
• Third-Party Social Media Service – Any social network site through which you can log in or create an account to use the Service.
• Usage Data – Data collected automatically when using the Service.
• Website – Refers to NetiYoga Pots, accessible from www.netiyoga.com.
• You – The individual using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We may ask for personally identifiable information such as:

• Email address
• First name and last name
• Phone number
• Address (including State, Province, ZIP/Postal code, and City)

Usage Data

Usage Data is collected automatically and may include:

• Your IP address
• Browser type and version
• Pages visited
• Time spent on pages
• Unique device identifiers
• Mobile-specific data such as the type of device, operating system, and browser type

Information from Third-Party Social Media Services

You can log in through social media services like Google, Facebook, Instagram, and LinkedIn. We may collect personal data that is already associated with your social media account (e.g., your name and email address).

Tracking Technologies and Cookies

We use Cookies and similar technologies such as web beacons to improve our Service. You can manage Cookie preferences via your browser settings.

Types of Cookies We Use

• Necessary / Essential Cookies (Session) – Help with authentication and fraud prevention.
• Cookies Policy / Notice Acceptance Cookies (Persistent) – Identify if you accepted cookies.
• Functionality Cookies (Persistent) – Remember preferences like login and language.

For more information, see our Cookie Policy.

Use of Your Personal Data

We may use your data for the following purposes:

• To provide and maintain our Service
• To manage your account
• To fulfill a contract (e.g., purchases)
• To contact you via email, SMS, or push notifications
• To send you news, offers, and updates related to our products (you can opt out)
• To manage requests or inquiries
• For business transfers (e.g., merger or acquisition)
• For other purposes like data analysis and improving our Service

Sharing Your Personal Data

We may share your information with:

• Service Providers – To manage and analyze our Service.
• Affiliates – Under similar control.
• Business Partners – For product or service offers.
• Other Users – When interacting in public forums.
• Your Consent – For other specific purposes.

Retention of Your Personal Data

We retain your data only as long as necessary to fulfill purposes described in this Privacy Policy or as required by law.

Transfer of Your Personal Data

Your data may be transferred and processed outside your country. We ensure adequate protection for your data during such transfers.

Deleting Your Personal Data

You have the right to request deletion of your data, and we will assist you in deleting it, except where legal obligations prevent us from doing so.

Disclosure of Your Personal Data

We may disclose your personal data in the event of:

• Business Transactions (e.g., merger or acquisition)
• Law Enforcement requests
• Legal Obligations or in good faith to protect users or enforce our policies

Security of Your Personal Data

We use commercially reasonable means to protect your data, but no method of storage or transmission is 100% secure.

Children’s Privacy

We do not collect information from individuals under 13 years old. If we learn we’ve collected such information without parental consent, we will delete it.

Third-Party Links

We are not responsible for third-party websites linked from our Service.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. You will be notified of changes via email or a notice on our Service.

Affiliate Marketing and Lifetime Guarantee

We offer a lifetime guarantee for customers who refer three (3) new customers to us using a verified affiliate link. The referred customers must be verified through our WooCommerce Affiliate plugin. Upon verification, the referring customer becomes eligible for the lifetime guarantee on their neti pot, under the following conditions:

• The customer is entitled to receive up to 5 new neti pots under the lifetime guarantee, provided the original neti pot is proven to be broken.
• Proof of damage must be submitted in the form of photographs showing the broken neti pot.
• The lifetime guarantee does not apply in cases of abuse, such as repeated or fraudulent requests for new neti pots without valid reasons. If we detect such behavior, we reserve the right to deny further replacement requests, even before the 5-pot limit is reached.

Once the new customers have been successfully verified, the referring customer can choose to join our affiliate program fully, earning a commission for each verified lead they bring in. The commission amount will be determined by us and may vary over time.

This system is designed to reward honest customers while preventing any exploitation of our lifetime guarantee or affiliate program.

Tracking and Analytics Tools

We use the following tools for tracking and analytics:

• Google Analytics – For tracking website traffic
• MailPoet – For email marketing and user opt-ins
• Google Ads & Facebook – For remarketing and advertising

Payment Processors

Users can pay for our products/services via:

• PayPal
• Stripe
• Direct Bank Transfer
• WooPayments
• Cash on Delivery

Compliance with GDPR, CCPA, CPRA, and CalOPPA

We comply with data protection laws, including GDPR, CCPA/CPRA, and CalOPPA. You have rights to access, delete, or restrict the use of your data.